ASCM 629 Strategic Purchasing and Logistics Midterm Answers
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ASCM 629 Midterm Examination Answers / Strategic Purchasing and Logistics
A Supply Chain is best described by which of the following:
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A group of cooperative carriers.
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A group of collaborative companies.
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A formal association of competitive companies.
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Two firms who create a strategic alliance.
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A link-node network illustrated in academic readings.
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Which of the following best describes an integrative supply chain process:
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An planning approach that links together independent parts.
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A concept that identifies independent parts.
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A conglomeration of functions.
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The fusion of critical components of a supply chain.
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A supply chain that effectively interfaces transportation and warehousing functions.
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What is the primary reason that time to market has decreased over the past two decades?
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Improvement in Federal Highways.
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Development of Double Stack Containers.
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Manufacturing Technology.
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The concept of postponement:
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Involves two organizations working together to delay delivery.
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Involves strategic delay of the delivery.
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Seeks to reduce the risk of delivery resulting from poor weather forecasting.
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Seeks to reduce the risk of product forecasting.
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Seeks to reduce the risk of expectations.
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Collaboration is the act of:
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Sharing secret information.
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Working with competitors.
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Integrating a supply chain.
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Obtaining legal guidance while arranging selected supply chain arrangements.
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Satisfying all federal, state, and local safety requirements.
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An Integrated Service Provider (ISP) seeks to:
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Provide critical operational functionality in a supply chain.
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Excels in providing a specialized service such as dedicated contract carriage.
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Typically brings together two otherwise separate functions.
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Facilitates corporate mergers between transportation service carriers operating in different modes.
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Integrates safety and economic regulations for transportation and warehousing services.
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The lowest total process cost is:
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Always the sum of the lowest cost for each involved function.
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The lowest cost for each involved function.
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Sometimes the lowest cost for each involved function.
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Usually involving careful cost integration.
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A sub-optimal solution for careful cost integration.
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Geographic postponement is characterized by:
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Manufacturing products that are customized at the origin factory.
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Manufacturing products that are customized at a distribution center.
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Manufacturing products that are delivered to customers for final assembly and customization.
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Delayed shipping from a centrally-located distribution center.
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Accelerated shipping from a centrally-located distribution center.
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Cash-to-Cash Conversion is:
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Typically related to an inventory turn.
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Related to freight payment for shipments received by a consignee.
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The time required to convert raw materials into finished inventory.
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A measure of manufacturing efficiency.
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Related to global currency exchange.
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"Dwell time" is:
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A key component of system design.
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The ratio of asset idle time to total time required to complete a function.
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The total time inventory is waiting to be processed.
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A key concept in manufacturing efficiency.
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The average duration for building a house in the residential construction industry.
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A unique feature of integrated logistics is:
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The newness of the concept after Steve Jobs announced its adoption by Apple as a part of the "Y2K" computer preparations.
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That it is fundamentally similar to military operations.
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Complexity and scope of operations.
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The fact that it employees many people, particularly in the Information Technology industry.
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That it is limited to the United States because of federal cross-border terrorism controls.
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Basic logistics service is a concept that:
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Describes the level of service provided all established customers.
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Is involved in designing a distribution network.
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Only involves availability.
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Only involves reliability.
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Only involves economic viability.
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A logistics performance cycle is:
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A format for improved measurement of overall materiel handling cost and service.
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The basic unit of supply chain design and operational control.
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An important metric for transportation service provider performance measurement.
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Typically echeloned in low, medium, and high support levels.
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Typically segmented into short, medium, and long-term support levels.
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The term "Mother Facility" is often used when describing:
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The oldest or original facility in a network.
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A facility that is dedicated to servicing a manufacturing facility.
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The source of financial aid for graduate students.
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The logistics linkage of that entity to the "Father Factory."
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An inventory replenishment source for smaller facilities.
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A flow-through facility is:
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Typically found in the beverage industry.
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Also often called a cross-dock facility.
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A specialized warehouse that performs value-added services.
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Dedicated to the support of an integrated service provider.
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Also used for "Reverse Logistics" back-flows of recycled materiel.
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The "Pareto Principle" is:
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Unique to logistical performance measurement analysis.
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Often used in logistical performance measurement analysis.
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A concept developed in manufacturing to integrate logistics and procurement.
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Utilized in logistics stratification to develop fine-line inventory classification.
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Seldom the end result of logistics system design.
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Service reliability is best described as:
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The measure of stock availability that is most critical in system design.
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The measure of production capability that is most critical in system design.
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The speed and consistency of order cycle performance.
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The unquantifiable quality dimension of logistics performance.
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The key attribute of transportation integration.
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The primary reason that total logistics cost has reduced as a percentage of Gross Domestic Product (GDP) is because:
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Inventory has increased as a percentage of total cost.
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Inventory has decreased as a percentage of total cost.
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Manufacturing has increased as a percentage of total cost.
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Manufacturing has decreased as a percentage of total cost.
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Nominal GDP has increased.
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Nominal GDP has decreased.
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The work of logistics involves:
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Order processing, inventory, and manufacturing.
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Inventory, transportation, manufacturing and procurement.
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Manufacturing, customer accommodation, and purchasing.
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Transportation, inventory, order processing, warehousing, and facility network design.
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Contract management of an organization's buying and selling.
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The logistics performance cycle:
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Is the basic unit of supply chain design and control.
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Relates to transportation control.
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Is an important concept in inventory control.
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Is comprised of 80 percent pre-transaction and 20 percent post-transaction metrics.
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Includes a five percent non-performance component under Lean Six Sigma procedures.
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In general, offering consumers higher levels of service output in terms of greater spatial convenience or product variety:
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Has little impact on logistics and distribution cost.
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Results in lower logistics and distribution cost.
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Results in higher logistics and distribution cost.
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Does not impact configuration of a supply chain.
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Is only a consideration when products offered are manufactured outside of the United States of America.
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In promotional material for its model X7Q portable bar code scanner, the ScanRite Company states that the mean time between failures for the scanner is 5,000 operating hours under usual warehouse conditions. Which of the following dimensions of quality does this indicate?
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In providing service outputs to consumers, a disadvantage of Internet retailers compared to store-based retailers arises from:
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product variety and assortment.
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The most exacting measure of logistics performance regarding availability is:
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Average number of stock-keeping units on hand.
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Average value of stock-keeping units on hand.
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Which of the following is not one of the "service outputs" of a supply chain?
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Numerous studies have been performed concerning retail stock-outs. While results vary, generally the studies find that stock-outs:
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Cannot be controlled using current inventory management techniques.
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Are less frequent for items that are being specifically promoted by a retailer.
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Are usually the result of foreign trade embargos.
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With respect to operational performance, most logistics managers would prefer which of the following:
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A consistent #-days performance cycle, for which "#" can be any specific number of days.
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A performance cycle that averages #-days, with a range of 1 day to four days.
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A performance cycle that averages X-days, but ranges from 1 day to #-days.
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A five-day performance cycle with 95 percent certainty.
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A two-day performance cycle with 80 percent certainty.
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Scheer Energy Company promised a customer that the customer would receive at least 98 percent of all items ordered. In fact, the customer received 90 percent of the items. This is an example of which "gap" in the customer satisfaction model?
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The difference between a "customer success" focus and a "customer satisfaction" focus is that:
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Customer satisfaction is more difficult to achieve.
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Customer success deals with expectations of customers while customer satisfaction deals with their requirements.
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Customer satisfaction deals with expectations, customer success deals with requirements.
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Both are the same as "customer service."
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There really isn't any difference between these two terms.
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Providing perfect orders to a customer would be a key aspect of which customer accommodation focus?
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Scheer Energy Company makes every effort to consistently meet the expectations of all of its customers. It is clear that this company is focused upon:
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Which customer accommodation approach requires a comprehensive supply chain perspective on the part of logistics executives?
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Providing value-added services is a critical aspect of:
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From a strategic perspective, companies should strive to:
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Provide customer success to all customers.
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Realize different customer accommodation approaches may be appropriate for different customers.
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All customers desire close customer success types of relationships.
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Never refuse to do business with a customer.
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Refuse business with customers with Internet review ratings that are lower than 70 percent of the "customer happiness" scale during past year on-line transactions.
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Scheer Energy Company has a performance standard of 97 percent fill rate. Last month it achieved a 94 percent fill rate. This is an example of a:
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Standard deviation percentage gap
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On-time delivery is an aspect of a company's performance for:
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Malfunction recovery speed.
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"Wave picking" at a distribution center.
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Since Wal-Mart and Target are both mass merchandisers, they both have identical logistical service requirements from suppliers.
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Both companies have the same logistical service requirements from suppliers as Amazon.
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True, if the suppliers are domestic only.
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False, if the suppliers are domestic only.
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Providing greater spatial convenience to customers typically requires greater logistics expense.
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Spatial convenience to customers is secondary to dimensional advantage when considering logistics expense.
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True, if the customers are in major metropolitan areas only.
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False, if the customers are in major metropolitan areas only.
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Companies should strive to offer the same fill rate performance on all items they stock.
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Fill rate performance is secondary to the in-stock advantage when considering logistics expense.
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True, if the customers are in major metropolitan areas only.
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False, if the customers are in major metropolitan areas only.
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Good logistics practice involves developing operations in which malfunctions never occur.
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Malfunction performance is acceptable when required to minimize logistics expense.
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True, if the malfunctions are limited to processing orders under $100.
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False, if the malfunctions consistently reduce logistics expense.
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Which of the following levels of supply chain information systems is most likely to provide the firm with a competitive advantage?
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Warehouse order-picking system
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Logistics network simulation
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Which of the following characterizes the decision analysis component of a supply chain information system?
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High risk and extensive options.
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Efficiency-driven activity focus.
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Feedback for performance evaluation.
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Effectiveness activity focus.
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Interactivity with corporate financial and accounting systems.
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Which of the following modules are not included in Enterprise Operations?
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Accounts receivable and payable
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The sales and operations planning module belongs to which of the following subsystems?
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Enterprise resource planning
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Enterprise planning and monitoring
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Supply chain visibility and event management
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Inventory deployment is responsible for which of the following activities?
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Finished inventory management
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Manufacturing resource planning
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Advanced planning and scheduling
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Transportation management
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The resource management module of an Advanced Planning and Scheduling (APS) system:
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Develops the requirement projections for the planning horizon
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Defines and coordinates supply chain system resources and constraints
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Is the computational engine of the supply chain planning system
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Specifies the resource assignments and communicates them to the Enterprise Resource Planning (ERP) system.
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Specifies the resource assignments and communicates them to the Transportation Management Planning (TMP) system.
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Which of the following is not a benefit of integrated supply chain planning?
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Ability to plan with shorter lead times.
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Integrated cross-functional planning.
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Improved asset utilization.
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Ability to plan using heuristic algorithms.
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Which of the following activities are not a capability of a supply chain visibility and event management system?
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Diversion and re-consignment
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A supply chain compliance system:
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Results in reduced inventories.
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Authorizes that the trade partners are approved economic operators.
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Monitors Customs-Trade Partnership Against Terrorism (C-TPAT) compliance.
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Radio Frequency Data Communications:
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Facilitates two-way information exchange within a relatively small area.
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Is used on transport vehicles and shipping containers to track product movement.
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Is captured via a fixed or handheld scanner device.
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Can be either active or passive mode.
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Can only be passive mode.
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The objective of Extensible Markup Language (XML):
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Allow for more flexibility when exchanging information between supply chain partners.
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Defines precise formats for information exchange.
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Can be easily converted to Hyper Text Markup Language (HTML).
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Software as a Service (SaaS) allows for the following, except:
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Shifts much of the software and related hardware cost from fixed to variable based on time or number of transactions.
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Typically allows data access via the Internet.
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Increases the company's control over data.
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Reduces the need for firms to develop and maintain specialized expertise.
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A, B, C, and D are all SaaS capabilities or features.
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John Jones has a DVD player which a friend described as being of poor quality since it doesn't have a remote control. The friend is focusing on what aspect of quality?
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John Jones told his friend that his DVD player is over 13 years old while most DVD players only last about 10 years. He is focusing on which aspect of quality?
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A company has decided that it no longer needs to extensively count and inspect the products it receives from a particular supplier. This suggests that the company has begun:
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Supplier operational integration
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Analysis of total cost of ownership
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Shippers "Load and Count" on transportation Bills of Lading combined with a carrier's delivery driver performing the product inspection.
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Generally speaking, procurement can have a greater impact on the net income of a company than most other departments. This is due to the fact that:
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Manufacturing relies on purchasing to identify high quality suppliers.
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Suppliers want to reduce their prices to their customers.
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Marketers don't care about net income, just sales volume and revenue.
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Purchased materials and supplies frequently represent the largest costs in a company.
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Procurement staff ordinarily fund their own purchases on behalf of the client organizations they serve.
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Which of the following reflects does not reflect a strategic focus on procurement?
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Total cost of ownership orientation.
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Reducing the delivered purchase price.
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"Win-Win" negotiation tactics.
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Incorporation of supply chain needs into purchase planning.
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Supply base reduction (that is, volume consolidation):
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Has potential benefits for suppliers as well as for buyers.
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Involves early supplier involvement in product design.
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Puts the buyer at a negotiating disadvantage.
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Has little potential for savings for buyers.
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Has not been a successful approach because it limits effective competition during solicitations.
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In procurement, Total Cost of Ownership includes all of the following except:
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Field failures of purchased items.
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Consideration of the impact of supplier quantity discounts
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Total cost of ownership includes all of the above aspects.
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Total cost of ownership doesn't include any of the above aspects.
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Which of the following manufacturing approaches would describe most consumer products, such as food, razor blades, over the counter drug, etc?
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SCO (Sub-contracted to order)
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Which of the following manufacturing approaches would typically have the longest customer experienced lead time?
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SCO (Sub-contracted to order)
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Which of the following process structures can produce highest volume?
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Which manufacturing process can produce many different product varieties but has a long customer experienced lead time?
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In this manufacturing approach, typically many different end items are made by combining standard components in inventory into many different products.
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SCO (Sub-contracted to order)
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In MTS (Make-to-Stock), customer orders are satisfied from?
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Work in process inventory
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Which of the following statements would be true regarding the customer experienced lead time in a Make-to-order (MTO) company?
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It would be shorter than Make-to-stock (MTS) company
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It would be the same as a Make-to-stock (MTS) company
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It would be longer than Assemble-to-order (ATO) company
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It would be the same as an Assemble-to-order (ATO) company
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It would be shorter than an Assemble-to-order (ATO) company
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The document that lists and details the contents and conditions of a shipment is called:
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Scheer Company decided it would only deliver to each geographic market it serves once each week. This strategy is called:
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Market area consolidation
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Scheduled delivery consolidation
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Less-than-truckload delivery
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If you need to find the cost to ship 10,000 pounds from Lansing to Orlando before selecting a transportation carrier, you should look at the:
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Uniform Freight Classification (UFC)
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Free On Board (F.O.B.) content description
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National Motor Freight Classification (NMFC)
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Which of the following is a product characteristic that most directly influences transport pricing?
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The product's market share within its sales region(s).
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The product's technical complexity.
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The product's susceptibility to loss and damage.
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If you want the consignee to be responsible for goods while they are in-transit, you should ship products:
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Free On Board (F.O.B.) Destination
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Free On Board (F.O.B.) Origin
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Using Single Zone Pricing
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Consignee's load-and-count
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Declining transport rates as the quantity shipped increases represents:
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When a carrier's transportation vehicle is used for temporary product storage, a firm typically has to pay:
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In-transit Inventory Fees
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Assume your firm uses Uniform Delivered Pricing. This will result in:
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Customers located far from the origin are paying some phantom freight.
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Customers located far from the origin are paying freight absorption.
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Customers located close to the origin are paying some phantom freight.
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Customers located close to the origin are paying freight absorption.
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Customers located half-way within the delivery area could probably obtain lower direct freight charges.
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The Scheer Company learned that several other shippers for different products located near its origin factory had customers located in the same markets it serves. With this information, Scheer could find it advantageous to investigate the potential of:
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Market Area Consolidation
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Scheduled Delivery Consolidation
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Pooled Delivery Consolidation
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A Phantom Freight Program
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A Freight Absorption Program
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To facilitate classification of a large variety of different items being shipped on a single invoice, a Traffic Manager may want to consider:
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Freight-All Kinds (FAK) Rates
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Shipper's Load-and-Count (SL&C) Rates
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Which combination of transportation operating service characteristics not correct?
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Speed: air is best; pipeline is worst.
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Availability: truck is best; pipeline is worst.
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Capability: air is best; truck is worst.
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Dependability: pipeline is best; air is worst.
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Affordability: pipeline is best; air is worst.
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Generally the least costly method of moving product that is not gaseous, liquid, or slurry is:
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If a transportation vehicle has completed a delivery and is returned empty, the situation is called a:
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With respect to transportation regulation today:
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There is no economic regulation of transportation.
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There is more economic regulation than ever before.
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There is very little safety or social regulation.
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There is more safety or social regulation than ever before.
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All regulation was consolidated under the Interstate Commerce Commission by President Trump's Executive Order.
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Among the following choices, the most expensive transportation mode is typically:
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The transportation economic principle that best characterizes economy of distance is:
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Since 2005, the use of intermodal transportation has:
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The Hazardous Materials Transportation Uniform Safety Act of 1990 was a form of:
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Local Jurisdiction Fire Code
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The mode of transportation hauling the most annual domestic tonnage is:
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Which of the following is a non-operating transportation intermediary:
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None of the above selections.
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All of the above selections.
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One function of a distribution warehouse is consolidation, which means the facility is being used to:
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Group small inbound shipments into fewer larger outbound shipments.
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Collect products or packaging materials for disposal.
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Hold safety stock inventory.
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None of the above choices.
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All of the above choices.
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A company which has limited experience in warehousing but has a need to establish temporary warehouse facilities in multiple cities would most likely use:
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When a warehouse handles cross-dock inventory, it:
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Must be staged for shipping.
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Typically moves directly from receiving to shipping docks.
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Typically moves directly from shipping to receiving docks.
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Always is tagged for shipping.
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Is considered short movement freight.
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The principal economic benefits of warehousing are:
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Receiving, shipping, handling, and storage.
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Shipping, receiving, assortment, and value added.
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Consolidation, sorting, seasonal storage, and reverse logistics.
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None of the above benefit combinations.
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All of the above benefit combinations, plus several others.
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A firm that supports an automotive assembly plant by providing just-in-time (JIT) inventory is engaged in:
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Inventory put-away and retrieval.
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When a firm "spot stocks" inventory, they are engaged in:
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Placing inventory in an exact location in the warehouse.
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Placing inventory in consignment
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Positioning inventory in bulk-pick locations for ease of identification.
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Placing inventory in a local warehouse in anticipation of future need.
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Marks inventory with spot-identifiers before placing in forward stock positions.
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The Scheer firm decides to assemble specific products in their distribution warehouse to meet customer requests. They are:
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Performing custom distribution.
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Performing selective marketing.
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Performing value added services.
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All of the above choices.
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None of the above choices.
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When a firm engages in extended storage, they usually are:
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Holding inventory in excess of typical replenishment requirements.
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Speculating that inventory cost will decrease.
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Engaged in product customization.
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Performing value added services.
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Performing custom distribution.
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"Slotting" a warehouse means:
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Products are positioned for value added services.
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Products are assigned a specific warehouse location.
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Products are placed in a pick line location.
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All of the above choices.
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None of the above choices.
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When engaged in warehouse picking and a combination of customer order requirements are selected simultaneously, the method being employed is called:
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Combination discrete selection.
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The use of a Warehouse Management System (WMS) to route forklift trucks on-demand is called:
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Supply chain design decisions focus on:
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How much inventory is necessary to meet service requirements?
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How many warehouses should the firm use and where should they be located?
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How should the firm route trucks for deliveries?
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Which channels of distribution should the firm use?
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Which of the following is the best method to determine inventory parameters such as safety stock and order quantity?
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Supply chain design optimization.
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Analytic inventory formulation.
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Transportation analysis tool.
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Warehouse Management System (WMS).
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Which of the following problems is not appropriate for a transportation analysis tool?
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Which routes should be assigned to which vehicle types?
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How should deliveries be grouped together to form routes?
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What delivery sequence should be used to accommodate customer time restrictions?
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How many distribution centers should there be to best serve customers?
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What are the trade-offs between less-than-truckload and truckload services?
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The primary objective(s) of freight lane analysis are:
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Minimize overall freight cost.
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Balance freight movements between multiple origins and destinations.
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Identifying possibilities for back-hauls.
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All of the above choices.
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None of the above choices.
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The idea of structuring logistics as an integrated organization:
Question options:
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Has been a concern since the beginning of the industrial revolution.
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First arose during the 1950s.
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Became necessary because of advanced information systems.
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Is more important for manufacturers than it is for retailers.
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Is more important for transportation companies than it is for wholesalers.
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Which of the following is not considered a barrier to achieving process integration?
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Measurement and reward systems.
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Information and activity "silos."
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As a general rule, a supply chain member whose logistical competency is highly specialized or unique:
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Will participate in multiple supply chains.
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Assumes more risk in overall supply chain performance.
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Doesn't have to worry about power relationships within a supply chain.
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Has no useful role in a supply chain.
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Can charge whatever it wants for services because substitution isn't feasible.
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Over the last several decades, supply chain management has increasingly been shifting to:
Question options:
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Third Party Logistics (3PL) providers.
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The most elementary form of collaboration in supply chains is seen in the form of:
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Which type of supply chain relationship typically requires the least information sharing among participants.
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Initial implementation of successful supply chain collaborative relationships usually requires:
Question options:
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Compatible information systems
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Identical organizational cultures
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Common organizational vision
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All of the above selections.
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Scheer Company consistently delivers on-time as promised to customers. This type of performance is critical to:
Question options:
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Developing character-based trust.
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Developing reliability-based trust.
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Developing power in a supply chain.
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All of the above selections.
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A trade-off is best described by which of the following:
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The relationship between two variables.
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The sum of two variables.
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One variable minus the other variable.
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Half of one variable plus half of the other variable.
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The opposite of a trade-in.
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